12 questions to ask before you hire a roof replacement contractor in Chicago
Do all your workers hold an active Illinois IDFPR roofing license?
Preferred answer: Yes — and we can show you our license number right now.
Do you pull the Chicago Building Permit and include the fee in the contract?
Preferred answer: Yes — we handle the permit and it is included in the price.
Do you have liability insurance and workers' compensation?
Preferred answer: Yes — here is our certificate of insurance.
Do you help prepare documents for the insurance company?
Preferred answer: Yes — we document everything before work begins.
Will your representative attend the meeting with the insurance adjuster?
Preferred answer: Yes — at no extra charge.
Do you offer a warranty on labor and a separate warranty on materials?
Preferred answer: Yes — minimum 5 years on labor in writing, plus manufacturer warranty on materials.
If it rains or wind picks up off the lake while my roof is open — what is your protocol?
Preferred answer: We have tarps on site and a clear plan for any weather emergency.
Does the estimate include debris removal, tear-off, and nail cleanup?
Preferred answer: Yes — including magnetic nail sweep of the entire property.
Do you guarantee the final cost will not exceed the estimate?
Preferred answer: Yes — fixed price. Any changes require your written approval.
Do you offer a free on-site inspection before the estimate?
Preferred answer: Yes — we inspect the roof, attic, and flashing at no charge before any commitment.
Is your crew local to Chicago — or do you bring in out-of-state teams?
Preferred answer: We are a local Chicago company. Our crew lives and works here year-round.
Other questions you want to ask the contractor.